Reviews

Phenomenal quality and customer service!!! All the pharmacists here are exceptionally friendly, helpful, and easy to talk with ... they truly listen; they provide terrific feedback, suggestions, advice, and problem resolution; and they obviously really do care. Any business can have a name like CareFirst ... in this case, their name is demonstrated in everything they do. (And no ... this isn't a f...  See More

What a scam! They charge you extra to get your medication to you in a reasonable time. They take too long to process the medication and wait until you run out, then charge you extra to deliver it.

Recently switched over a compounded prescription to Care First and it has been the most amazing experience. I’ve never felt more confident that my prescription will be handled properly!

I want to give a shout out to Summer, the Pharmacy tech, who was very helpful in getting my prescription refilled.

I have been using this Pharmacy for about a year and a half. I have never had any kind of problem with my prescriptions. They are always helpful to answer my questions and help me with getting the prescriptions from the doctor. They have always been friendly polite, and offering to help any way they can. I can honestly say I enjoy doing business with this company.

This pharmacy repeatedly fails to provide me an itemized receipt with my orders, despite my requesting it every single time. This time, they failed to send me one of the items I ordered and paid for on top of failing to provide me an invoice. They sent me $70 worth of product but charged me $110. I usually have to call 2-3 times after I receive my order to receive all the products and documentatio...  See More

I went to CareFirst because the medication I needed was not covered by insurance. Not only are the prices very reasonable, but CareFirst has the best customer service! These days it seems everything is automated and it’s rare to speak to a human being. The people at CareFirst are consistently helpful and friendly. They asked if I had any questions for a pharmacist and I was immediately transferred...  See More

I love carefirst speciality pharmacy! They have a real customer-service focus and work hard to make sure every part of your experience is personally handled and with compassion. When on the phone with them, I never feel rushed or like they need to get to the next call quickly and they answer every question I have. Coordination with my veterinarian is easy, and they pay attention to detail and acc...  See More

I have no idea what is going on over there, but I am floored by how terrible this experience is. I've been told multiple times that my medication is complete and shipped out. My card is charged, but it never ships. I've probably spent ~90 minutes on 5 separate calls to figure out what's going on. I now have a lapse in medication and still no resolution. I cannot believe these people are in busines...  See More

I only had a couple pills left when I realized I hadn't ordered a refill. I put the order in online & asked the order to be processed ASAP & why. I also called the customer service line & left a message to reiterate the urgency. Despite this being over the Labor Day Holiday, the script was quickly processed & shipped. I am very appreciative of the quick response to my error !!